FAQ:

What are your customer service hours of operation?

Monday to Saturday; 10.00 am - 10.00 pm  GMT  (Greenwich Mean Time)

Ex; USA:  05.00 am- 17.00 p.m

How much medication can i buy?

Usually it’s changes country to country ,however,  custom rules of so many countries may allow up to a 3 month supply in one order. You will be able to refill your prescription with new order shortly and you can give new order for another prescription at any time.

What is the estimated delivery turn around time?

Orders will be processed and shipped within 1-3 days of receiving your  order information . Once your order has been shipped, it will take approximately 7-15 days for delivery. Please order your refills 3-4 weeks before your medications runs out.

Will your ship any prescription drugs?

Sorry, we do not ship any drugs that is undercontrol and narcotics.

Why do the pills I received look different than the pills I get from my pharmacy?

If you are used to buying the brand name pills and have ordered the generic equivalent from us, the pills that we have sent you will look different; however, they will have the exact same chemical composition and quality. Generics do not look the same as their brand name counterparts due to patent laws restricting generic manufacturers to produce a pill that "looks" exactly like the brand name drug. Additionally, global manufacturers may apply some differences on  brand named products in  different countries.

Is it safe to use a credit card on your web site?

Yes, absolutely!. Your credit card information is transmitted over an 128 bit SSL

(Secure Sockets Layer) with 3D secure payment, which is the most secure method .

Do I pay any additional charges other than what I see on the web site?

Yes, shipping charges are additional. You can see the total payment at the  check out

What guarantees do I have that I will receive my order that I placed with you?

Given that you have provided your correct delivery address, if your order does not arrive within 20 business  days because of the mistake of our company with/or shipping company , we will offer to reship the package at no expense to you, or provide you with a full refund.

What is your return policy?

Please , look at our web site for  return  policy.

Will you accept my insurance plan?

Unfortunately, we do not have any type of arrangements with health insurance companies for prescription drug coverage. However, You can  ask your insurance provider for insurance.

Why your prices mostly  under the other online suppliers? Some of the the drugs may be fake?

We have an 23 years of experience in pharmaceutical sector, so we  always in contact with big chain whole salers, manufacturers, pharmacies and  we have a big amount of selling capacity. Because of this , our company have always get a great discounts for you.

Whole listing products in our web site and our company is under licence of Ministry Of Health, whole drugs have quality GMP( good manufacturing process) and brand drugs have international or EU GMP certificate.

Most of the drugs that we listing have 2D barcode on the boxes as a ID number for each box. İt can’t be possible false or fake.